Member Avatar for A Monkeys Uncle

I cannot uninstall this game from anywhere. I'm getting the message, "Problem Loading SetupSW.DLL".

Thanks in advance.

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  • Latest Post Latest Post by A Monkeys Uncle

Dani AI

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This problem is usually caused by a broken installer record or a missing setup component. Reinstalling the same trial package often restores the missing files so Windows can remove the program — which is what suggested and what reported as the eventual fix. The short, safe plan below covers that repair path plus fallback removal methods.

  1. Reinstall the original CD/installer and choose Repair or Install, then run Add/Remove Programs (or Programs and Features) to remove it.

  2. If you cannot run the original installer, locate the program's uninstall command in the registry and run it elevated:

    • Open regedit and browse to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall (on 64-bit Windows also check HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall).
    • Find the key whose DisplayName matches the game and copy the UninstallString. Run that string from an elevated Command Prompt.
    • For MSI-based installers you can run:
    msiexec /x {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}

  3. If the uninstall string fails, use the Microsoft "Program Install and Uninstall" troubleshooter or a reputable third-party uninstaller (for example, Revo or Geek Uninstaller) to remove broken installer entries and leftovers.

  4. Manual cleanup: after removing the program entry, delete the program folder under Program Files, remove shortcuts, and (only if necessary) delete the program's uninstall registry key. Always create a system restore point and export the registry key before deleting anything.

Checklist: try reinstall/repair first, run the uninstall string next, use cleanup tools if needed, and back up before manual registry edits. This sequence resolves the vast majority of stubborn trial uninstalls without risking system stability.

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Member Avatar for caperjack

Reinstall it and try again

Member Avatar for A Monkeys Uncle

True, I'll give that a shot...

EDIT: I took care of it, thanks.

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