Ok... so we have comcast, i know it sucks, and weve had modem problems in the past. it shuts down randomly and has to be replaced ever yr or so. so instead of replacing this modem with a new comcast modem we bought our own, that has great reviews. 4star on the best buy site, its a surf board xtreme thing lol i dont know the name of it off the top of my head. it recently had the same problem, and we just bought it today. would it be something with the router or...? throw out ideas cuz im lost for em.
thanks for reading