I have used LiquidWeb and recommended to it many people for everything for shared, vps, dedicated, virtualization etc etc. In years of service I have never personally experienced a LiquidWeb outage.
If you check out WHT they have great reviews and used to be very active members of that forum.
Their support is top notch including 24/7 phone support. Pick up the phone, dial the number, talk to a real person in the states, get your problem solved. They go above and beyond for their customers and absolutely get what you pay for.