Member Avatar for OlyComputers

I'm working on small-business outreach in my area and I'm really running short on leads. I wanted to start this thread to help me, and other independent IT professionals/firms, target valuable industries.

I've had good luck with:

Lawyers
Accountants
Property Management

Anybody else have an industry that usually needs outsourced IT support?

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Good thread — solid starting points from and useful logic from (high billable-hour, uptime-sensitive targets), with and calling out the money-and-regulation angle. Below are additional, durable verticals that are often underserved by independent IT providers, plus a simple outreach/workflow that converts.

  • Manufacturing and light industry — OT/IT convergence, inventory systems and PLCs create clear needs for network segmentation, remote monitoring and backup of production data.
  • Logistics and 3PL/transport firms — WMS, telematics and mobile scanners mean mobile device management and API/system integrations sell well.
  • Small hospitality (boutique hotels, B&Bs) — property-management systems, booking engines and guest Wi‑Fi require PCI-aware networks and guest/operational segmentation.
  • Private schools and tutoring centers — LMS, classroom devices and identity management generate steady support contracts and opportunities for managed backups and filtering.
  • Creative/media production houses — large file storage, fast LANs and workstation tuning create demand for NAS design, tiered backup and onsite performance tuning.
  • Construction and field services — mobile-first workflows, offline sync and job-site connectivity need MDM, VPNs and simple disaster recovery plans.
  • Nonprofits and faith-based organizations — limited budgets but recurring needs; low-cost managed services + grant-assisted projects are strong entry points.

A compact, repeatable outreach workflow that fits these verticals:

  1. Profile the niche (typical apps, common vendors, compliance drivers).
  2. Offer a fixed, time-boxed "Tech Health Check" (15–30 minutes) that covers: backups and restore verification, patching status, asset inventory, basic network segmentation, and documented recovery steps.
  3. Propose modular packages: Essentials (monitoring + patching), Compliance/security add-on, and a small prepaid on-site block or SLA for faster response.

Caveat: regulated or high-risk sectors require appropriate certifications, liability coverage and documented processes before pitching deeper services. Start with fixed-scope pilots, document measurable outcomes (downtime avoided, time recovered) and scale from there.

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Member Avatar for OlyComputers

A colleague of mine also suggested medical offices for IT support and local restaurants as a good target for web services.

Member Avatar for gregmoser

I would look at any "Professional Industry" one where they have a high billable hour, and where their computers are very important to them. Here are some more ideas:

Architects
Engineers
Civil Engineers
Consultants
Consulting Firms
Stock Brokers & Traders
CPA's
Retail Stores (<- Good Because of Need for Up time)

So now that I have helped you out, would you mind helping me out, I am in somewhat of a similar situation... our IT company www.olivelabs.com is trying to developed more services to offer, and you are the exact target for insight. Please read a post that I made, and comment.

http://www.daniweb.com/forums/post712035.html#post712035

Thanks,
Greg Moser

Member Avatar for ecommerce_guru

Banks mate, focus on banking sector, they pay well and if your product succeeded you can grant your self set of sales from other banks as well.

Member Avatar for mackone

Financial, Healthcare and Insurance sectors

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