I started my 'IT Career' building and supporting machines for a local white box store. Later I moved into a development gig and learned Visual C++ was not for me. I did learn, though, that I loved making machines talk to each other.

With this I moved into the SMB world as 'The IT Guy' for start-ups. I built my way up to being the 'IT Manager' for dot-coms until THAT fell apart.

Now I provide tech support for a major computer manufacturer's Enterprise Server line. I'm the OS and Software support analyst for my team.

Recently, I interviewed for another IT position. I was told "Sorry, we are looking for people who can innovate and build solutions."

How is someone supposed to respond to that? This HR droid was terminating my interview without even understanding what I currently do? In my current role, I have to be able to identify what the customer is doing in their environment that may or may not be considered a best practice, but is needed by them. I have to gauge the skill level of the person on the phone and then troubleshoot the situation. Not once, but sometimes 4 and 5 cases at the same time as I work with the hardware techs actually on the phone.

How can I get me career 'back on track'? I'm not worried about the big bucks of the late '90's, that era is gone. But I DO want to get back into building and maintaining, rather than fixing what someone else put together.

Thanks for the suggestions.


8 Years
Discussion Span
Last Post by Ancient Dragon

>>Later I moved into a development gig and learned Visual C++ was not for me.

It takes some time to learn how to use that IDE and compiler. And its not a computer language, just a compiler. There are others, such as Code::Blocks.

>>How can I get me career 'back on track'?
You may or may not be off track. Just because you got one rejection doesn't mean you are off track. Did you meet the minimum qualifications the company wanted for that job? This is an employer's market right now -- too many people wanting not enough jobs so they can afford to pick and choose. You didn't mention your age or education, maybe you need to get back in school and get another degree. Also, maybe you will have to move somewhere else to get a job you want.

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