Member Avatar for aries_kpr

sir!! i can't hear any sound from my computer..i think there is no active mixer devices..when i clcik on volume control..it saying no active mixer devices..
i checked clicking start- run- service.msc -clcikcing on windows audio ..an dthere i have no problem..
but still i couldn't hear..i'm using windowsxp..

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  • Latest Post Latest Post by jbennet

Dani AI

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That message in XP almost always means Windows does not see a working audio driver, even if the Windows Audio service is running. is pointing you the right way. The entry you saw, "Sound Blaster 16 or AWE32 (WDM)," is a legacy placeholder, not your actual hardware.

Do this to identify the exact driver you need:

  • Start -> Run -> devmgmt.msc
  • In Device Manager, check Sound, video and game controllers, and also Other devices. If you see Multimedia Audio Controller or anything with a yellow mark, that is your audio device.
  • Right‑click it -> Properties -> Details tab -> choose Hardware Ids. Note the VEN_xxxx and DEV_xxxx codes. Use those to get the correct XP driver from your PC/motherboard or sound card maker. If it is a name‑brand PC, use the model number on the vendor’s support site. Install the motherboard/chipset driver first, then the audio driver. If your board uses High Definition Audio (many 2005+ systems), install the Microsoft UAA Bus Driver for High Definition Audio before the vendor audio driver; otherwise the installer may fail or the device stays unknown.

If you need a clean slate:

  • In Device Manager, uninstall the audio device and any related entries under Sound, video and game controllers. If you see Microsoft UAA Bus Driver for High Definition Audio, uninstall it too. Reboot, then install in this order: chipset -> UAA (if HD Audio) -> audio driver -> reboot.

If the driver installs but Volume Control still shows the mixer error, restore the XP mixer file from the CD:

expand X:\i386\sndvol32.ex_ C:\Windows\System32\sndvol32.exe

Replace X: with your CD drive. Then run Start -> Run -> dxdiag, test sound on the Sound tab, and make sure onboard audio is enabled in BIOS if you are not using a separate sound card.

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Member Avatar for jbennet

it means your sound drivers are not installed

a driver is software and can be downloaded from the pc/motherboard/soundcard manufacturers site

Member Avatar for aries_kpr

it means your sound drivers are not installed

a driver is software and can be downloaded from the pc/motherboard/soundcard manufacturers site

when i trying to do it from my system hardware ..it saying cannot find ..
in mysystemin formation has sound device soundblaster 16 or AWE32or compatible(WDM)
so plz tell me how can i install ..

Member Avatar for jbennet

please try and make more sense

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