Twitter, possibly as an acknowledgement that they have a user retention problem, recently put out a guide to using Twitter in business (link below). Has anyone read this and what is your opinion on this?

http://business.twitter.com/twitter101/

I actually shared this link the other day in this forum. I think they have great case studies and best practice section.

I actually shared this link the other day in this forum. I think they have great case studies and best practice section.

My bad. I am going through it now and using certain sections to create a simplified primer for my clients.