Member Avatar for Lokman_1

Recently I have moved my server from hostgator to another hosting but after configuring my site, it only loading white page.
Please check my website here: www.zoombangla.com or www.news.zoombangla.com
Please help me to solve the problem.
Thanks

  • 6 Contributors
  • 5 Replies
  • 265 Views
  • 1 Week Discussion Span
  • Latest Post Latest Post by almuniz

Dani AI

Generated

After a migration (as reported by ) the "blank page" symptom can come from several different layers. Community observations are useful: and saw the site from some locations, reported a network-level failure, and noticed the news subdomain behaves differently with and without the "www" prefix. That mix narrows likely causes to host/ DNS records or virtual‑host mapping first, with PHP fatal errors, .htaccess rules, or file-permission problems still possible.

Quick checks to isolate the problem (run from a terminal or use comparable diagnostic tools):

dig +short zoombangla.com
dig +short www.zoombangla.com
dig +short news.zoombangla.com
dig +short www.news.zoombangla.com

curl -I http://zoombangla.com
curl -I http://www.zoombangla.com
curl -I http://news.zoombangla.com
  • If the "www" hostname does not return an IP, the registrar/DNS zone needs a missing A or CNAME record (this matches 's observation).
  • If both hostnames resolve to the same IP but HTTP returns a blank body or 500, check server logs and vhost configuration next.

Server-side steps and temporary diagnostics:

# enable detailed errors only temporarily (PHP file)
ini_set('display_errors', 1);
error_reporting(E_ALL);

Tail the webserver and PHP logs (Apache: /var/log/apache2/error.log or /var/log/httpd/error_log; PHP‑FPM or php_errors.log) and confirm the virtual host ServerName/ServerAlias entries include both the bare and www hostnames.

Permission and ownership basics:

find /path/to/site -type d -exec chmod 755 {} \;
find /path/to/site -type f -exec chmod 644 {} \;

When contacting the host, provide the failing hostname, outputs of the dig/curl checks, and recent error log snippets so they can verify DNS glue and vhost mapping. The combination of the posts here points first to a hostname/DNS mismatch; if DNS and vhosts look correct, focus on error logs and temporary PHP error display to reveal a hidden fatal error.

Recommended Answers

All 5 Replies

Member Avatar for Member #120589

It seems to be working.

Member Avatar for almostbob

maybe:: dns propogation, it takes time of all the records in the web update to reflect the new address
working in Oz

Member Avatar for Alberto Bucur

Talk with hosting provider.
I have this error.

Network Access Message: The website cannot be found.

I pinging toward www.zoombangla.com, server not respond. The IP of the server is 76.73.101.77.
May be a DNS problem or a web server configuration problem or web server is stoped.

Member Avatar for Robert_10

I can see that your site is working fine. I believe it was because DNS propagation

Member Avatar for almuniz

Locman

The first web address is working today. The second web address for news is not found when using the 'www' prefix but the website does display when using http://news.zoombangla.com/ this is most likely an issue at your registrar that can easily be repaired. Call your webhost and tell them you cannot reach your News URL with the WWW and they will make the update. Hope this helps!

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.