Member Avatar for sr_slayerz_

Hey,I'm new to this site,and I just received this mp3 player yesturday from my uncle.
http://www.thesourcecc.com/estore/Product.aspx?language=en-CA&catalog=Online&category=MP3-Flash&product=1419829
When I brought it home and tried to turn it on,I can only see the backlight turn on,theres no words,no welcome messages nothing other from light in the screen.I can listen to the music I transfered into it,listen to the radio,change the EQ; but the problem is that I can't see a freaking thing while navigating through the MP3 :cry: :sad: :-|
I used the CD to upgrade everything but nothing happens,I read the Owner's Manual and theres nothing in the manaul that says how to fix the problem.I tried using different batteries,didn't work,still no letters or anything.I did almost everything. I would return it but its my Uncle's present he gave me for my birthday and he lives far so he can't send the reciept to me.
Anyone help please? :cry:

Thanks! :)

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  • Latest Post Latest Post by lildemongirl666

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Generated

This thread (posts from 2006–2007) describes a Centrios flash MP3 whose backlight comes on but the LCD shows no text while audio and radio still work. That pattern usually indicates a display subsystem fault (LCD driver/connector/contrast) rather than the audio engine. Comments from @srslayerz and about audio still playing and battery effects are useful clues: low battery can dim a display, but audible playback with no visible menu points toward a hardware or firmware/display-driver problem.

Recommended troubleshooting sequence (in order):

  • Power-cycle/reset: remove all power (battery and dock), press and hold the power button for 10–20 seconds to discharge, wait 30–60 seconds, then reinsert a fresh battery. This clears transient freezes without opening the unit.
  • Test with known-good power: fit a brand-new alkaline or a fully charged NiMH cell; observe whether contrast or visibility improves. Backlight may run at lower voltages while the LCD controller fails to render characters.
  • Confirm PC connection: plug into a computer and note whether the device appears as a removable drive. If recognized, back up files before attempting any restores. Only use official firmware updates from the manufacturer; incorrect firmware can brick the player.
  • Factory-reset / menu attempt: if the manual mentions a factory reset, attempt it (audio/menu cues can confirm navigation). If menu navigation is impossible while blind, skip to repair options.
  • Physical inspection (last resort): if out of warranty and experienced with small electronics, reseating the LCD ribbon or checking connectors sometimes fixes blank displays. This voids warranty and requires antistatic care.

On returns and repair: is right that returning for a refund or RMA is often the simplest route, but retailer/manufacturer policies vary. Document the fault with photos or a short video showing audio but no display and contact the point of purchase and the maker with model/serial info. Given the age and low cost of these players, LCD replacement may not be economical; replacement is often cheaper than repair.

Note on file types: low-cost flash players rarely support MIDI natively; converting MIDI to MP3/WAV is the usual workaround.

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Member Avatar for sweetdivinty

i need help too :sad:
my mp3 play does the exact same thing ... i tried it all ...... all i know is it is linked to the the amount of battery power you have ... the more power in the battery .... you'll be able the see the screen .... but it's been screwing up on me more and more .... and i finally am getting really tired with it ......
HELP!!!!!!!!!!!!!!
oh ... and one more question ........ um .... does your mp3 player play MIDI files ..... i tried but it doesnt work on mine .... and it doesnt say in the booklet .....
:mad: .....
oki .... :cheesy:thankyou ... please help me !!!!!!!!!!!!!:!:

Member Avatar for davidyel

The file's the mp3 player play's dephend's on its sort.. theres mp3 player that plays midi files and there's ones that wont..

Member Avatar for knsljo

Send it back it sounds like the LCD display is broken. It's really not worth trying to repair just send it back. You do not need receipt for faulty goods that is the law.:cool:

Member Avatar for lildemongirl666

I got one last june, and the screen and everything was fine when my dad bought it for me, but now it doesnt fully charge, the screen cracked out of no where, and now i cant even listen to it. normally it turns on when you put it on the dock if the dock is on, i did that last night before i got in the shower, and it didnt turn on as it usually does. i plugged it on to the computer, did nothing. i am so mad! now im trying to get it fixed, but i went to circuit city, they said contact the manufacturer, then THEY said to recontact circuit city, so i called them today, and they said i need to call the manufacturer! AHHHHHHHH:@ :@ :@ :@ :@ :@ :@ !!!!!!!!!!!!!!!!!!!!!!!! IM GONNA GO FRIKIN CRAZY!

what should i do? it seems as though they are sending me on a wild goose chase!

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