I have a Philips internal (aftermarket) cd/dvd drive that has always worked fine with all WMP iterations. All of a sudden, related to no software or hardware issue I can think of, I get the error message stating that Windows Media Player can't detect any cd drive.
I have checked the device manager and the player is enabled and said to be working perfectly. According to Windows Media Player, however, it doesn't exist.
I've written to Philips 3 times re: this problem and thsy cvlaim its Windows (or Dell's) problem. I can't even down load new drivers from Philips because, according to them, the model spd7203(?)p that is the model of the Philips drive-is not recognized by Philips as a model they know anything about.
Any help would be greatly appreciated.