I don't have much experience with laptops and am helping someone with their laptop on Tuesday and figure I'd go in with some advice. I've searched the web, talked to people, but would like some final clarification. The individual spilled a drink onto the keyboard of a laptop. Now when they press a key, another key is typed instead of the one desired. For instance, A pressed would give you w, b would enter p, etc. To me, it sounds as if the keyboard is toasted, but I hope its just the remaining liquid that is causing the problem. I intend to open the laptop and clean underneath. I would just like DaniWeb's input on the situation. Is the keyboard ( or even laptop) ruined? or can cleaning underneath fix the problem? If the later is true, should I clean just underneath the laptop or continue to completely dismantle and clean the system? Thank you for any input, grim or not.
I thought I should also note that I have no knowledge of what they did immediately after the incident. Meaning I don't know if they shut down the laptop, and drained it without shaking or panicked, shaking it like mad, etc.