Hi Everyone,

I am having trouble fixing my mothers pc.. A power surge has caused the computer to restart constantly it goes to a black screen with reboot, start normally etc, thing is any off these options have no effect and it goes to a blue screen with an error..


What im looking for is the easiest way to reboot or repair without loosing data please any help

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Hi,
During boot up press F8 and start windows in safe mode then use restore!

Bob

try using a boot cd. maybe it might help.

system restore in safe mode is your first step ??

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