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hi all,

my HP scan jet 4300c is aparently a good scanner but ive yet to see this as it has never worked, im starting to wonder if i should chuck it but i dnt give up on hardware easily, lol

i plug it in to usb and install the drivers and software as you do, and when i go to use the software to begin a scan it either crashes, or displays an error message saying scanner not found.
ofcourse thats rubbish because its plugged in, power on, shown in device manager, and i have even found the latest update for drivers and still nothing.

a scanner is sumthing i could really do with.
its a handy thing for my music scores etc.

it would be swell if anyone could be a hero for me and come up with anything i might have missed? bere in mind ive tried just about anything i can think of, im on the verge of chuckin it ppl! help!! :cry:
many thanks
dan.

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Last Post by meksikatsi
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ok,i can see no 1 has any immediate answers to this, if u dnt kno the solution or anything i can do then can sum1 recommend a scanner that is of a cheap price and is a reliable and high quality scanner? cos im thinkin ill need to buy a new 1 :( any1 expert enough to save an apparently good scanner from potentially going to waste?

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Try this:

Uninstall it from Windows. Then unplug it and reboot. Reinstall the drivers, then plug it in.

USB devices usually have to have the driver installed BEFORE you connect them up.

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cat weazel, i said id let u kno how it went and here it is:

it hasnt worked :(
however it got further this time, it was warming up the lamp but then it crashed again :(
i think im gonna sell it if any1 wants it dispite the fact it wont work for me, and try to get a new one

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before you sell it try a different program like if you have a web cam some webcam programs allow you to use a different imageing device but make sure your drivers are all up to date

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