Hi! I have an HL-5140 laser printer and it was working fine and then all of a sudden my computer doesn't recognize that I have a printer. The printer is plugged in and turns on. I called Brother and they attemped to start the spooler but it wouldn't work and then they said I have to call tech support for the computer. The only thing I have done recently is that my Nortons anti-virus softeware expired and I didn't have it for a few days and then I downloaded Nortons again a little while after, and my printer stopped working somewhere in between this time. Can anyone help? I use a parallel port not a USB for my printer and I have Windows XP.