Just woundering if any one can help. I have a HP pavillion 544a home computer, on start up it says that last time computer was on it wasnt shut down then gives you options on how i want it started. I have tried all modes even tried to start it on last good known start up mode but soon as the windows loading screen comes up this is where it stays. All we want is some pics of my wifes father (deceased) off of there if anyone has suggestions that would be great. thank you.