I have a friend who just bought a Toshiba Satellite A65-S1762 laptop. He can't get most USB devices to load onto the computer. It will recognize the device, but that's as far as it will go. We tried going into device manager to see what the problem was, but it couldn't find anything wrong. We have tried a 160 GB external Maxtor HDD and numerous memory sticks (1 actually worked). The problem still exists after installing the drivers that came with the devices. The USB mouse we plugged in worked. He can't send it back to the factory because we're in Afghanistan and it would take too long so our only recourse is to fix the problem ourselves. Anyone have any suggestions?