Member Avatar for shwetasm

Hi guys,
I have HP Photosmart C5180 printer. I bought it in 2007, worked well for 2 years, but now I am getting problem with yellow color printing, I changed all the cartridges, then also I am not getting the print in yello color and hence is affecting in getting all the color prints.
Please guide me how can I resolve this problem.
Thanks,
Shweta

  • 3 Contributors
  • 4 Replies
  • 121 Views
  • 6 Hours Discussion Span
  • Latest Post Latest Post by jbennet

Dani AI

Generated

Brief summary and next steps tied to the thread: and were on the right track—when replacing cartridges does not restore a single missing color, the problem usually sits in the ink-delivery system (nozzles, contacts, or the printhead electronics) rather than the ink itself. The following prioritized checklist and safe manual steps are designed for the Photosmart C5180 and similar HP consumer inkjets.

  1. Verify and quantify the problem. Use the printer control-panel or HP software to print a nozzle-check/print-quality report so you can see which jets are failing.
  2. Run the built-in cleaning routine once or twice, print a new nozzle check, then repeat up to three total cycles if there is improvement. Automated cleans can clear most clogs. Avoid running large numbers of cycles in one session to limit ink waste.
  3. Power-cycle the printer (turn off, wait 60s, power on) between attempts to allow the carriage to reseat and the pumps to reset.
  4. Inspect and clean contacts. With power off, remove cartridges and gently wipe the copper/gold contacts on both cartridges and the carriage/socket with a lint-free cloth slightly moistened with distilled water or 90% isopropyl alcohol. Do not touch the nozzle plate with bare fingers. Let everything dry completely before reinstalling.
  5. If the nozzle problem persists, check the manual to see whether the C5180 has a removable printhead. If it is removable, a controlled soak of only the nozzle face in warm distilled water (not the electronics) can dislodge dried yellow ink—only perform this if the service manual shows a user-removable head. After manual cleaning, run alignment and a nozzle check.

If none of this restores the yellow, the printhead or its driver electronics are likely failing. As noted, printhead repair/replacement can be costly relative to the printer value; compare HP service/parts costs with buying a replacement. For prevention: print a color page or photo occasionally and use genuine cartridges when possible to reduce future clogging.

Recommended Answers

All 4 Replies

Member Avatar for jbennet

The print head is probably blocked.

Member Avatar for mjdodd

It is also possible the print head itself has gone u/s. they do in hte main have a limited life and are often quoted by hte manufacturer as parts that need changing after so much use. however the cost of doing a print head change can be more than the printer is worth or even a new printer!
M

Member Avatar for shwetasm

Hey ..Thanks
I never knew about print head.
I'll first try print head cleaning.

Member Avatar for jbennet

It is also possible the print head itself has gone u/s. they do in hte main have a limited life and are often quoted by hte manufacturer as parts that need changing after so much use. however the cost of doing a print head change can be more than the printer is worth or even a new printer!
M

Agreed. Home printers rarely last more than a year or so.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.