Member Avatar for Siberian

Anyone have a problem with there scanner, when they try to scan at 400 dpi the scanner stops, scanning half way through ?

I don't understand why this is happening, I also don't understand why the scanner sometimes just doesn't scan and I get an error in XP mentioning it has to warm up. Even then sometimes doesn't work right away. I've had this problem on and off for a very, very long time but hopefully I can solve it / fix it. I've tried contacting the manufacturer but there help has been anything but help :(

  • 2 Contributors
  • 2 Replies
  • 90 Views
  • 23 Hours Discussion Span
  • Latest Post Latest Post by Siberian

Dani AI

Generated

Intermittent stops at higher DPI and occasional "warm up" messages in Windows tend to come from a few repeatable causes: driver/OS compatibility, USB/power/connection problems, software timeouts or file-size limits, system resource shortages, or aging scanner hardware. was right to ask for specifics; giving model/OS/drivers helps narrow things, and 's note that it is intermittent points more toward hardware, connection, or driver instability than a single bad setting.

Try this quick diagnostic checklist in order:

  1. Reproduce with lower DPI and smaller scan area to see if the problem is purely size-related.
  2. Scan to different file formats (JPEG vs TIFF) and reduce color depth to test file-size/time limits.
  3. Use a different USB cable and a direct rear USB port (not a hub). Disable USB power-saving in Device Manager.
  4. Free up disk space and clear temp folders; watch Task Manager for memory spikes while scanning.
  5. Test with an alternate scanning application or a third-party driver wrapper to rule out the OEM software.
  6. Uninstall the scanner driver, reboot, then reinstall the latest compatible driver (use OS compatibility mode if needed).
  7. Check Event Viewer or the scanning app logs for errors. If the unit consistently quits partway at the same point, suspect mechanical or power-supply wear.

If software/connection tests pass but the fault stays, the lamp/stepper motor or internal power components may be failing and professional service or replacement is the pragmatic next step.

Member Avatar for TeejMonster

What model scanner are you working with, and what driver/program are you using to scan? Can you also give some general computer specs? It's a bit difficult to diagnose the problem without some detail :p

Member Avatar for Siberian

Canon 5000F, I'm using the drivers that came with the scanner called CanoScan. Computer spec is a AMD x2 4400+.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.