Member Avatar for HondaPH22

My computer will get a blue screen at start up and say I have hardware/software problems or errors and most of the time will not restart and go back to normal! My cousin and I pulled the ram out and flipped into different banks i am using 2 1gb ram sticks and taking one out the computer doesnt crash near as much but with 2 gets the blue screen everytime, he was thinking it was the motherboard but not sure. Any help here anyone had this problem or a similar one???

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  • Latest Post Latest Post by madoverclocker

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The behavior described by — blue screens that change when memory modules are moved — most often points to a problem in the memory path (a bad module, a bad DIMM slot, or BIOS/setting incompatibility). The following focused troubleshooting sequence isolates the component quickly and documents evidence if warranty/RMA is needed.

Recommended test sequence:

  1. Run a bootable memory tester (MemTest86 or equivalent). Perform at least 4 full passes and test each module individually in every DIMM slot. This separates bad sticks from bad slots.
  2. If a module shows errors in MemTest86, treat it as defective and collect screenshots/logs for warranty/RMA — this is the strongest single indicator of failing RAM (as @madoverclocker suggested).
  3. If both modules pass individually but the system only fails when both are installed: return BIOS to optimized/default settings, disable any overclock/XMP-like profiles, and let SPD/JDEC timings run at stock. Verify the motherboard manual for the correct slots to populate for dual-channel operation and retest.
  4. If instability continues, try the suspect stick(s) in a known-good machine and try a known-good stick in the problem machine. Consider a cautious BIOS update only if stability testing points to platform/firmware issues.

Extra checks and cautions:
Enable Windows crash dumps and record the STOP code (helps narrow driver vs hardware). Inspect sockets and board for physical damage, reseat modules with proper ESD precautions, and avoid swapping settings that raise voltages until stability is confirmed. If slot-specific failures appear despite good modules, the motherboard (or its memory path) is likely at fault and will need further service.

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Member Avatar for madoverclocker

what are the specs for your ram? are they set up properly in the bios? for a time i was using an abit mobo and vista wouldn't boot unless i set the ram voltages to 1.9. now i'm using an asus board and i can leave everything in auto (1.8v).

Member Avatar for HondaPH22

i purchased the computer through cyberpower the ram is corsair 800mgz two 1024mb sticks, mother board is a gigabit. i have been running this one stick of ram for a couple days and it hasnt crashed yet it wont start up if i stick the 2nd one in, i had this other stick of ram in by itself for a couple days or so and it started crashing so i switched the ram into the same bank and its been ok!

Member Avatar for madoverclocker

you need to contact cyberpower about RMAing that ram

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