Member Avatar for lc600ygr

It powers on and freezes at the Gateway Logo. The fan runs continuously and to turn the laptop off I have to hold the power button down for about 5 seconds. Before this started it was working perfectly.

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  • Latest Post Latest Post by finito

Dani AI

Generated

Short, ordered checklist to isolate the problem and protect data (based on 's report and 's hardware suspicion).

  1. Non-invasive power/reset checks
  • Fully remove all power sources, then press and hold the power button for 20–30 seconds to discharge residual charge before reconnecting power. Remove any USB devices, cards or docking peripherals. Watch for any beep codes or LED blink patterns and note them.
  1. Quick component isolation (easy to try at home)
  • Test memory first: with power removed, open the RAM access panel, remove modules and try one stick at a time in each slot. A bad DIMM or slot commonly causes POST hangs.
  • Remove the hard drive and try powering up; if the machine gets further without the HDD, the drive or its controller may be failing. If the HDD contains important files, remove it and connect to another PC with a SATA/IDE-to-USB adapter to copy data before further repair.
  1. BIOS/firmware and deeper faults
  • If you cannot reach the firmware screen after the above, the embedded controller, BIOS chip, or motherboard is likely at fault. Some Gateway models have model-specific BIOS-recovery procedures; those are advanced and model-dependent. If not comfortable, stop and consult a qualified repair shop to avoid data loss or further damage.

Safety/caveats: ground yourself, avoid forcing connectors, and be aware opening the case may void warranty. Working methodically (power/reset → RAM → HDD → firmware) maximizes the chance of finding a simple fix before replacing major parts.

Recommended Answers

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Member Avatar for finito

This could be a hardware fault.

Can you enter Bios?

try to load defaults and save and restart.

Member Avatar for lc600ygr

This could be a hardware fault.

Can you enter Bios?

try to load defaults and save and restart.

No I can't enter Bios. It freezes right when the Gateway Logo screen appears.

Member Avatar for lc600ygr

No I can't enter Bios. It freezes right when the Gateway Logo screen appears.

Member Avatar for finito

hmm, try taking out the battery and running on AC power?

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