I have two laptops, one running Vista, the other Windows 7. Last week Verizon sent me a new modem. These two laptops were previously connected wireless to my Hp Photosmart C 4700 printer with no problem until I installed the new Verizon modem. The printer no longer was working wireless on either computer. On the Vista laptop, I've installed and uninstalled the printer software twice. Also downloaded an updated driver package from HP. I keep receiving the following message: hp installer network plugin UI has stopped working. I've even tried to install this printer to the laptop not wireless and it just won't install. I'm thinking that this printer is not picking up my new network settings and I don't have a clue as to how to correct this.
Also since installing and uninstalling this printer software, I have received two BSOD. And at one point the computer would not restart.
If someone could help me, I would appreciate it so much.