This Compaq Presario 2580us Notebook PC (Product # DM758A) runs for about 1 minute from "power on" until the display shows the XP window for choosing a user, then, it clicks off, everything shuts down and goes to black screen.
HP support says that my hard drive is bad and to pay $298 by Visa and Federal Express will pick it up in the morning and return it in 5 days in working condition.
I'm having second thoughts about sending it out, tomorrow. I've built several desk top units and never had to replace a hard drive. It seems to me that if my hd was defective that I would not see anything on my display. Since Windows XP starts to boot up with normal displays, I doubt that my hard drive is the problem.
Am I right? What do you think the problem might be?
HP sells replacement hard drives for approx $400, if the part is purchased separately. Why can't I purchase lap top parts at reasonable
prices the same as I can for desk top PC's?
Thanks for your help and suggestions. :D
P-4 2.3 gig; 512 Ram; 500 fsb; 40 gig 4500 rpm hard drive ; dvd/cd combo; XP... two years old and hardly used