This is my first post and I'm computer-knowledable but not at geek level - I'd appreciate any/all help on this...
A month or so ago I noticed that my Dell Inspiron 8000 laptop was really hot on the bottom where the battery is and I didn't want to pay the money to replace the battery right then so I popped it out and ran the computer strictly from the AC adapter.
A week ago the computer started shutting itself off - I happened to be working on it once when it happened and noticed a quick message about the battery being low and that the computer should be switched to AC mode - and then it shut off. Then it quit starting at all - pushing the power button produces no reaction even though the AC adapter is plugged in.
I've done some basic debugging using a matching battery and AC adapter from another Inspiron and have figured out this much:
1) with a charged battery, the problem computer will power up
2) another computer will NOT power up with the AC adapter from the problem computer
3) the problem computer will NOT power up with an AC adapter that WILL power up the other computer
It appears to me that the computer is not receiving power from the adapter. But it also seems to be a combination of a bad AC adapter and a bad power connector on the back of the laptop (I don't know what you call that plugin). It does seem odd that both problems surfaced at the same time. A quick call to Dell tech support indicated that replacing the power connector on the back of the laptop requires a new motherboard at a cost of more than $500.
Can someone tell me:
- does replacing the power plugin on the computer really require a new motherboard?
- could something else be going on here that I'm not aware of?
Thanks for your help. :)