Member Avatar for akosiartas_1

Hi there, i am having a problem with my 1tb seagate goflex. it can't be detected on any computer. moreover, i can hear a ticking sound inside it. is it safe if i open it? if not what should i do to fix it (if it can be fixed)?

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  • Latest Post Latest Post by razib8bd

Dani AI

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This sounds like a hardware failure rather than a software/virus issue. The repetitive ticking you describe is a common symptom of the drive mechanics or electronics repeatedly trying and failing to initialize (spindle or read/write heads). That usually cannot be fixed by reinstalling an OS.

Provide these details if you post more info: OS, exactly how the GoFlex is powered/connected, whether any LED comes on, whether the drive spins up, and whether you hear a single click or a repeating pattern. Those details (asked by ) help distinguish a cable/port/driver problem from a dying drive.

Troubleshooting checklist you can try safely:

  • Stop using the drive to avoid further damage.
  • Swap the USB cable and try different ports and a different computer.
  • If the enclosure has its own power brick, confirm it is working.
  • On Windows check Disk Management/Device Manager; on macOS check Disk Utility/System Information; on Linux check dmesg/lsusb to see if the device enumerates.
  • If the drive is detected but not healthy, run manufacturer diagnostics or SMART tools.
  • Do NOT try "freezing" or hitting the drive; those are risky.
  • Only remove the drive from its enclosure if warranty is expired and you are comfortable with hardware; that can help isolate the problem but risks further damage.

If data matters or the ticking continues, stop and contact Seagate support or a professional data recovery service. As suggested OS reinstall, note that will not help a mechanically failing drive.

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Member Avatar for BigPaw

Which operating system, and how is it connected to your computer, please? Do you have a model number for this "go-flex"?

Member Avatar for razib8bd

may be ur computer have virus. it would be very good if u can format ur
operating system deive & reinstall & install anti-virus & check.

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