Hi I am unable to complete an installation of an Officejet 6000 inkjet printer on a home network Dell 690 workstation running . Windows 7 Ultimate 64 bit workstation. The printer had been previously connected to a Windows XP Pro 32 bit OS Dell PC. The HP CD wouldn't install the printer as it is for a 32 bit PC. I downloaded the appropriate software from HP for Windows 7 Ultimate 64 bit OS. The installation does not complete it just goes on an on. It reaches 40 per cent. I have tried posting on the HP forum but with no response. I am wondering whether I could isolate the PC from the home network and try installing it. the reasoning being at least it will rule out network issues. Has anyone any ideas as to how I can solve this issue. The registry of the Dell 690 refers to another Dell on the network and I suppose the other computers also refer to the older installation being on that PC.
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I have an Officejet 6500 on a home network that has Windows 7 Ultimate 64-bit, Windows 8, and a couple other Windows/Linux computers. I had no problems installing the device driver about a month ago. But I installed the HP Solution Center from
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If you are running any kind of Anti-Virus or Computer Security software (ie McAfee Internet security, Norton, etc.), disable said software and try again.
Connecting the printer to the computer, Windows 7 should automatically download the driver for it. The only thing you are installing is the extra software.
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