Member Avatar for altjen

I was playing Dying Light and just paused the game for a bit and was eating. when come back the game had freeze, mouse too, nothing moved. Tried to collapse the screen of they laptop with the hope that it probably would resume the laptop in normal state of work. But it didnt work, so I Hold the power button till it shut down..

When I start it again, 3-4 little dots appeared on my screen (bottom left side of it).
Those are very visible on white color a page, but darker when the page is in dark color.
I did not hit the screen or anything. How can I fix this?

It looks like a stucked pixel.

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Short diagnostic checklist and safe next steps (builds on ’s suggestion)

First, confirm whether the dots are in the image data or physically on the panel. Take a full-screen screenshot (PrtScn or Snipping Tool) and open that image on another device. If the dots show in the screenshot, it’s a software/graphics issue; if they do not, the display hardware is at fault. Also boot to the BIOS/splash screen or connect an external monitor — if the artifact appears in BIOS or on the external display it’s not the laptop panel. These quick checks isolate software/GPU vs panel problems. (learn.microsoft.com)

What the dots probably are

A tiny always-bright white dot usually means a “bright” (stuck-on) pixel — all RGB subpixels are lit. A black/absent dot is a dead pixel. Manufacturers treat a small number of fixed subpixel defects as within tolerance; Dell’s documentation explains the bright/dark definitions and replacement thresholds, so check warranty/pixel policy before ordering parts or paying for a repair. (dell.com)

Non-destructive fixes to try (in order)

  1. Run a pixel-fixer in your browser (move the flashing box over the dot and let it run 10–30+ minutes; repeat if needed).
  2. Try a Windows tool like PixelHealer or a color-cycle video if the web tool cannot be used. These work only on “stuck” pixels, not truly dead ones. (jscreenfix.com)

If software methods fail: cautious physical options

Very gentle localized pressure or a short soft “massage” can sometimes free a stuck pixel, but it carries real risk of causing more damage; keep pressure minimal and use a microfiber cloth. If you’re uncomfortable, or the pixel is permanent, the panel will need replacement or an RMA through Dell (check warranty). For manufacturer guidance and cautions about manual methods see the vendor guidance. (blog.acer.com)

If further help is needed, include: one close-up photo of the spot, a screenshot (if available), and whether the dots appear in BIOS or on an external monitor — that information will make the next advice (repair vs RMA vs DIY panel swap) straightforward.

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Member Avatar for rproffitt

So what is this PC? It's a laptop but no make and model so I can google up if this model has issues and what a new LCD costs.

Beyond that I mirror to an external and/or take a screen shot to see if the dots are in the external or screen shot to sniff out if it's the LCD or other issue. Try that.

Member Avatar for altjen

I have a Dell 5558 i5, 8gb ram. nVidia 920M 2GB.
and looks like the dots are hardware problem, part of the screen/glass..
how can I fix it?

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