Member Avatar for nadiam

Laptop Details:

Asus
Windows 8.1 64-bit

Hi. Im having issues with my laptop lately, I kept getting BSOD with error PNP_DETECTED_FATAL_ERROR. I tried uninstalling softwares which I had previously installed but I still kept getting it so i did a reinstall of windows instead and now im having driver issues(with the Yellow Triangle + Exclamation Marks) :

http://imgur.com/a/Sa6KX

I know theres a way to get these drivers by getting the Hardware ID but I fear downloading and installing the wrong driver and messing it up more. And I dont know whether i should be having more than 1 High Definition Audio Device/PCI Data Acquisition and Signal Processing Control.

I have the Asus LiveUpdate but it didn't update anything except for the Intel Graphics Driver. So now im unsure how to go forward. I would download the drivers manually from ASUSTeK but like I said im not sure which is what. IT would be so much easier if there was a list of Hardware IDs and the associated driver or wtv. Could someone help me out?

  1. High Definition Audio Device
    HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000
    Provider : Microsoft

  2. SM Bus Controller
    PCI\VEN_8086&DEV_9C22&SUBSYS_130D1043&REV_04
    Manufacturer : Unknown
    Device Type : Others

  3. PCI Data Acquisition and Signal Processing Controller First
    PCI\VEN_8086&DEV_0A03&SUBSYS_20108086&REV_09
    Provider : Unknown

  4. PCI Data Acquisition and Signal Processing Controller Second
    PCI\VEN_8086&DEV_9C24&SUBSYS_130D1043&REV_04
    Provider : Unknown
Edited by nadiam because: line changes
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Dani AI

Generated

Short summary and context — the remaining unknown devices are Intel-origin system components (chipset/SMBus, Intel Display/HDMI audio and platform/thermal participants). ’s recommendation to use the vendor (ASUS) support page and install chipset-related drivers first is the right approach, and ’s suggestion to run vendor diagnostics is worth doing if problems persist. (learn.microsoft.com)

What those Device Manager entries usually mean and where to get the drivers:

  • SMBus/“SM Bus Controller” → Intel chipset/SMBus INF (install the Intel/ OEM chipset package first). (intel.com)
  • The “High Definition Audio Device” that remains unknown is commonly Intel Display Audio (HDMI/DisplayPort audio) and is delivered with the Intel graphics/display-audio package (OEM graphics package will include the matching Display Audio driver). (intel.com)
  • The PCI “Data Acquisition and Signal Processing” devices often map to Intel Dynamic Platform & Thermal Framework (DPTF) / thermal/platform participants; OEM driver bundles normally provide these components. (treexy.com)

Practical, low-risk workflow (applies after a clean Windows 8.1 x64 install):

  1. Confirm the exact ASUS model string (msinfo32 or underside label) and download the full “Drivers & Tools” package for that model/OS from ASUS. (asus.com)
  2. Install drivers in this order: chipset/SMBus → Intel Management Engine / platform utilities → integrated graphics (this installs Intel Display Audio) → audio codec (Realtek) → DPTF/thermal packages → network → vendor utilities. OEM guidance commonly recommends chipset first. Reboot after chipset and after graphics. (dell.com)
  3. For any remaining yellow-exclamation device: in Device Manager choose Uninstall device (optionally “Delete the driver software”), reboot, then use Update Driver → Browse my computer and point to the extracted OEM driver folder (Device Manager manual-install workflow). (support.microsoft.com)
  4. If BSODs or unexplained hardware faults continue, run ASUS pre-boot / MyASUS system diagnostics (UEFI/WinRE) and follow the failure codes for repair or RMA. (asus.com)

This complements ’s and ’s vendor-first advice and follows ’s hardware-check caution.

Recommended Answers

All 5 Replies

Member Avatar for rproffitt

Sorry but no. You left out full model numbers as well as a product page so it's a stretch using the provided information. Also, unless I own your exact model and reinstall the same OS taking notes along the way of what worked, I can't be sure of my advice.

I am sure of the following. For most I use the maker's web pages for the product model and install in this order. A. Motherboard and chipset drivers. B. all other drivers. C. Apps that control the machine. Item C seems to elude many but it can be important as some PCs don't turn on the WiFi or other items without it. A few laptops would run the display at max brightness without that app.

It's not a new issue and one the industry didn't address but fear is your biggest issue beyond what you noted. Get past that, use the drivers from Asus for your laptop. If you get the wrong one, usually nothing happens.

Edited by rproffitt
Member Avatar for rubberman

This could also be indicative of a hardware problem. See if the system vendor has a diagnostic program that can interrogate the hardware. Sometimes such can be found on the recovery partition.

Member Avatar for nadiam

I sorta just googled each Hardware ID and winged it( rproffitt, went your way). went to the manufacturers website and installed. got most of it fixed excpet for High Definition Audio Device.

device_manager.JPG

googled it but no luck. I have Realtek and NVIDIA, i thought itll end there. tried the Playing Audio troubleshoot, didnt fix it. Oh well, I'll just have to keep trying.

Member Avatar for m_8

It is an driver issue, your device driver is not competible to the windows

Member Avatar for lucweb

Usually when this occurs the driver is not installed. Check the model of your board and download the driver directly from the manufacturer's website that is most recommended.

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