I'm new to the site, so I haven't done too much searching yet, but I appear to have a similar yet different problem than other people here. I have an HP pavilion zd7000 laptop. About 3 months ago my laptop decides to randomly shut down. When I turn it back on, the lcd screen doesn't work. I have it hooked up to an external monitor and it works after a couple of reboot trys. however, every once in a while when I have to restart my computer, the lcd screen works. But then it shuts down a couple of hours later. Now my laptop runs very hot, about 62 - 72 degrees celcius. could I be frying the ribbon cable that connects the screen to the motherboard? Or am I just missing something. I know my screen is still good, its not the brightness, and its not my fans. Help me out.

11 Years
Discussion Span
Last Post by nfah

Are you still in your warrantee period?
If so, the simplest solution I can think of would be to give your dealer a ring.


I've been having the same problem with my HP ZV5000us this weekend. This is a recurring problem that happens every 3 mos. My 1 yr warranty is out and when I called them and paid $99, they told me it sounded like a hardware problem, not a software problem and so they couldn't help me. I'm getting pretty desperate. Any solutions?

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