Alright... here's my problem. My parents have a gateway that they use. It's their only comp at the moment. Lately, it's been going through a lot of problems so I'm attempting to restore it back to factory settings. I want to clear the hard drive, reinstall windows and go through the whole shabang.
I've done this once before on an hp system. That went well and was fairly easy, however, I'm running into problems with the gateway. I've gone through and made a backup of all the important files. I've gone into BIOS and changed the load order to run ATAPI CD-ROM first. Then, I put the system restore CD in and turn the comp on. It brings me through to a menu that says things like...
- Install Windows 98
- Delete and Install Windows 98
- Install CDROM Drivers
- Delete CDROM Drivers
That's not an exact/word-for-word list but it gives you the idea... So, I've tried both the install and the "delete and install" options. Each of them bring me to a message that says something along the lines of
"The OS installation on your hard drive is being prepared. This could take up to 15 minutes.
CDR101: Not ready reading drive D
Abort, Retry, Fail?"
It sits there like that for well over 15 minutes. Abort/Retry/Fail options do nothing. I've tried using the options from the list above with install/delete drivers and then go back to the windows install and i still get the same problem...
ANYONE know what to do?