My Acer F5P4 computer has an un-branded CD/DVD reader/writer, shows up as an HL-DT-ST-DVDRRW GWA-4164B in the "my computer" info, and the manufacturer is shown as "Standard CD ROM drives". It uses the driver from Windows XP Pro, "\system 32\DRIVERS|cdrom.sys"and does not have it's own driver.
It will read DVD's and CD's burnt on my other computer, but when asked to write to CD, it can't find the blank, either for CD, or DVD. ACER tells me it is a software problem, and I should reload Windows. This seems to be a major drama, for just a driver problem, and just uninstalling the driver and re-installing it from Windows doesn't work. Any ideas
Jump to Post
To ensure that the drive itself is fine, try using the Windows built in CD recording s/w to burn a disc. Insert a blank CD in the drive and open a My Documents window. Right click on any file, point to "Send To" and select "CD-RW drive". Once you do …
All 10 Replies
We're a friendly, industry-focused community of 1.20 million developers, IT pros, digital marketers, and technology enthusiasts learning and sharing knowledge.