I recently bought a Seagate ATA 250 GB HD (internal) set the jumpers to master and installed it in a Comp USA enclosure to be used as a backup. HD uses USB connectivity. When plugged in the LED in the enclosure has a constant red on top and a slow blinking green on the bottom. When I go into the system hardware the new HD shows up under "USB mass storage" but has a yellow flag next to it. When I double click this, up pops a box that says this device can't start, code 10. I've used the Seagate disc to facilitate the installation, no luck. I've uninstalled and reinstalled the HD , same outcome. Not being the brightest bulb in the box leaves me at a disadvantage. All techno help appreciated.
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From the microsoft support website:
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error …
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What kind of a USB port are you connecting the drive to? USB 1.1 or USB 2.0? Sometimes, this issue occurs if you use a USB 1.1 connector. If the computer does not have a USB 2.0 port, you can purchase a PCI USB card. See if this resolves the …
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