Been having a problem for the last week - IE 6 shuts down when accessing certain websites only. So far haven't had the same problem with Firefox. Have done a virus check, nothing found. Have downloaded all the Windows updates. Have run Adaware and Spybot and removed all problems, IE 6 problem still happening. No error given, it just closes as soon as the page loads. I just ran HijackThis - here's my log. Thanks for the help!
-RH

Logfile of HijackThis v1.99.1
Scan saved at 10:50:50 PM, on 4/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\NDAS\System\ndassvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\NDAS\System\ndasmgmt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\Renee Hacker\My Documents\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NDAS Device Management.lnk = C:\Program Files\NDAS\System\ndasmgmt.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-36.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136063897296
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NDAS Service (ndassvc) - XIMETA, Inc. - C:\Program Files\NDAS\System\ndassvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\system32\snmptrap.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Can anyone help with this? My IE 6 browser continues to close on me at random times...very frustrating!!

Thanks!

Hi, sorry for the late reply, we must have missed you. Please start HJT again, and check off the following items.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost


Click Fix Checked

------------------------------------------------------------------------

Then please download ewido - www.ewido.net - Install. Update. Scan. Remove anything it finds. Save the log, and post it along with a new HJT log.

Ok, did as you instructed. Here is the hijackthis log and the ewido scan report. Incidently, IE 6 is still shutting down. :confused: Thanks for your help!
Renee

Logfile of HijackThis v1.99.1
Scan saved at 7:02:15 PM, on 4/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\NDAS\System\ndassvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NDAS\System\ndasmgmt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\Renee Hacker\My Documents\HJT\hijackthis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NDAS Device Management.lnk = C:\Program Files\NDAS\System\ndasmgmt.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-36.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136063897296
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NDAS Service (ndassvc) - XIMETA, Inc. - C:\Program Files\NDAS\System\ndassvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\system32\snmptrap.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 6:58:25 PM, 4/27/2006
+ Report-Checksum: 8D809B87

+ Scan result:

:mozilla.6:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.8:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.9:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.47:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.48:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned with backup
:mozilla.87:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.97:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.133:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.176:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned with backup
:mozilla.177:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned with backup
:mozilla.353:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.354:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.371:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.382:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.383:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.407:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.422:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.423:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.424:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.425:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.426:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.429:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.430:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.431:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.432:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.475:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.476:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.477:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.493:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.494:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.495:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.496:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.497:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.498:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.499:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.502:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.503:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.534:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned with backup
:mozilla.535:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned with backup
:mozilla.572:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned with backup
:mozilla.616:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.617:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.618:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.619:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.620:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.621:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.622:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.623:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.624:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.625:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.626:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.627:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.628:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.629:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.630:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.631:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.632:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.633:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.634:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.635:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
:mozilla.665:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
:mozilla.666:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
:mozilla.736:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.737:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.738:C:\Documents and Settings\Renee Hacker\Application Data\Mozilla\Firefox\Profiles\a8y48hcc.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Cookies\renee [email]hacker@2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Cookies\renee [email]hacker@bellglobemediapublishing.122.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Cookies\renee [email]hacker@rotator.adjuggler[1].txt[/email] -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Cookies\renee [email]hacker@www.myaffiliateprogram[1].txt[/email] -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@adopt.specificclick[1].txt[/email] -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@burstnet[2].txt[/email] -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@com[1].txt[/email] -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@dealnews.122.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@msnportal.112.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@tacoda[1].txt[/email] -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Renee Hacker\Local Settings\Temp\Cookies\renee [email]hacker@www.burstbeacon[1].txt[/email] -> TrackingCookie.Burstbeacon : Cleaned with backup


::Report End

Hmm, the Ewido log's clean except for cookies, which is alrite.

The HJT log is clean, except for 1 entry. Fix the following:

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

Now thinking about it, it wouldn't hurt to redownload IE.

Follow these steps:

Please go to:
start-->run

and type this in:
regedit

Then click on the FILE menu and select export
Save the file as backup. Save the file somewhere you will remember and not delete.
IMPORTANT: make sure to set the export range to ALL

Then, go to start-->run

and type this in:
notepad

Paste this into the box:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\
{89820200-ECBD-11cf-8B85-00AA005B4383}]
"IsInstalled"=dword:00000000

Then click on the FILE menu and select save as
Save the file as regfix.reg. Save the file to the desktop.
IMPORTANT: make sure to save the file as "all types" and NOT as a text file


Now double click on fixreg.reg and insert it into the registry.

Then, go here, and reinstall Internet Explorer:
Internet Explorer Update

After doing all of this, post back with an update on how it's comin along.

Thanks.

Like many other users I clicked on the link too. I have no idea what to do. But I did do the HijackThis thing. If anyone can help, that would be great! Here's my log:


Logfile of HijackThis v1.99.1
Scan saved at 11:05:08 PM, on 4/27/2006
Platform: Windows XP SP2 (WinNT

5.01.2600)
MSIE: Internet Explorer v6.00 SP2

(6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program

Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\CA\eTrust EZ

Armor\eTrust

Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Antivirus\CAVTray.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\regsvr32.exe
C:\Program Files\Common

Files\Real\Update_OB\realsched.exe
C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Mozilla

Firefox\firefox.exe
C:\DOCUMENTS AND SETTINGS\ROBERTA NAD

AARON\DESKTOP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customiz

e/ycomp/defaults/sb/*http://www.yahoo.co

m/search/ie.html
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://red.clientapps.yahoo.com/customiz

e/ycomp/defaults/sp/*http://www.yahoo.co

m
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customiz

e/ie/defaults/sb/ymsgr6/*http://www.yaho

o.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet

Explorer\SearchURL,(Default) =

http://red.clientapps.yahoo.com/customiz

e/ie/defaults/su/ymsgr6/*http://www.yaho

o.com
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat

6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Zone Labs Client]

"C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TkBellExe]

"C:\Program Files\Common

Files\Real\Update_OB\realsched.exe"

-osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched]

C:\Program

Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [QuickTime Task]

"C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [QOELOADER]

"C:\Program Files\CA\eTrust EZ

Armor\eTrust

Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [MW1HelperStartUp]

C:\PROGRA~1\MAGICW~1\MW1HEL~1.EXE

/partner MW1
O4 - HKLM\..\Run: [Lexmark X74-X75]

"C:\Program Files\Lexmark

X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe

"C:\Program

Files\AIM\\DeadAIM.ocm",ExportedCheckODL

s
O4 - HKLM\..\Run: [CAVRID] "C:\Program

Files\CA\eTrust EZ Armor\eTrust EZ

Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program

Files\CA\eTrust EZ Armor\eTrust EZ

Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [AlcxMonitor]

ALCXMNTR.EXE
O4 - HKCU\..\Run: [Yahoo! Pager]

"C:\Program

Files\Yahoo!\Messenger\ypager.exe"

-quiet
O4 - HKCU\..\Run: [AIM] C:\Program

Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft

Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to

Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCE

L.EXE/3000
O9 - Extra button: AIM -

{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows

Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF:

{17492023-C23A-453E-A040-C7C580BBF700}

(Windows Genuine Advantage Validation

Tool) -

http://go.microsoft.com/fwlink/?linkid=3

9204
O23 - Service: CAISafe - Computer

Associates International, Inc. -

C:\Program Files\CA\eTrust EZ

Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Microsoft DLL

Registration Component (DLLReg) -

Unknown owner - C:\WINDOWS\regsvr32.exe
O23 - Service: LexBce Server (LexBceS) -

Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: VET Message Service

(VETMSGNT) - Computer Associates

International, Inc. - C:\Program

Files\CA\eTrust EZ Armor\eTrust EZ

Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet

Monitor (vsmon) - Zone Labs Inc. -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Chrissa, if ya could post in a new thread, it'd be great.

Ok, did everything you instructed, but when I try to reinstall IE I get this pop up windows message:

"Setup has detected a newer version on Internet Explorer already installed on this system. Setup cannot continue."

Looks like I'm running IE 6, SP2 - this download is for SP1. But I can't seem to find a download on Microsoft's website to reinstall the SP2 version.

Thoughts??

Renee

Hmm, the Ewido log's clean except for cookies, which is alrite.

The HJT log is clean, except for 1 entry. Fix the following:

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

Now thinking about it, it wouldn't hurt to redownload IE.

Follow these steps:

Please go to:
start-->run

and type this in:
regedit

Then click on the FILE menu and select export
Save the file as backup. Save the file somewhere you will remember and not delete.
IMPORTANT: make sure to set the export range to ALL

Then, go to start-->run

and type this in:
notepad

Paste this into the box:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\
{89820200-ECBD-11cf-8B85-00AA005B4383}]
"IsInstalled"=dword:00000000

Then click on the FILE menu and select save as
Save the file as regfix.reg. Save the file to the desktop.
IMPORTANT: make sure to save the file as "all types" and NOT as a text file


Now double click on fixreg.reg and insert it into the registry.

Then, go here, and reinstall Internet Explorer:
Internet Explorer Update

After doing all of this, post back with an update on how it's comin along.

Thanks.

<Bump> Any thoughts on what I should do next since I couldn't reinstall IE6?

Renee

Ok, did everything you instructed, but when I try to reinstall IE I get this pop up windows message:

"Setup has detected a newer version on Internet Explorer already installed on this system. Setup cannot continue."

Looks like I'm running IE 6, SP2 - this download is for SP1. But I can't seem to find a download on Microsoft's website to reinstall the SP2 version.

Thoughts??

Renee