Hi all, After reading many of the postings (esp some that sounded similar to my problem) I figured it was time to seek some help, since nothing I tried works. I've had the same bridge.dll probs like others. I get the same error message at boot:

"RUNDLL: Error loading C:\windows\system 32\bridge.dll. The specified module could not be found."

Then, after a while, my system locks up. I'm unable to diagnose the problem, but have run Adaware, HJT, Spybot S&D, and CWshredder a number of times with no success. I've tried to run virus scans (NAV 2004 locally and online virus scans), but the system locks up before the process can complete -- even in SAFE mode. I hope someone can help. Here's my HJT log:


Logfile of HijackThis v1.97.7
Scan saved at 9:06:47 PM, on 5/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\plem\PowerSS\pss.exe
C:\Program Files\NoteTab Pro\NotePro.exe
C:\Program Files\Avant Browser\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Startup: PowerSS.lnk = C:\Program Files\plem\PowerSS\pss.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\System32\wweb32.dll/lookup.html
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_03) -


TIA for any help you can provide!


Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

Reboot into safe mode following the instructions here & navigate to & delete the following if found:


Reboot normally.

Thanks for the help, crunchie! I've followed your advice and am going to give my virusscan a chance to run now. BTW, have you ever heard of XTPOK.exe? I did a search on it and came up empty...


I came up with zero also, that is why I recommend it's removal.

Thanks for the help crunchie. I appreciate it. I was able to remove all the items you said and now am bridge-free. I noted that I am also dealing with a virus (I believe) that prevents me from running a complete virus scan without locking up my system. Is this the proper forum to present this or should I post elsewhere?


crunchie, I was unable to get an online scan at TrendMicro. I got the following message: "Unable to run HouseCall. Because this website is not authorized to host HouseCall." I did, however manage to start Panda's ActiveScan. It locks up everytime (> 6 times). I even uninstalled a couple apps whose dirs were consistently being scanned when the lockup occurred (C:\j2sdk, C:\Program Files\j2re). After I did that and tried again, it still locked up, but first found and "disinfected" three viruses: Tri/Briss.A (C:\Windows\infamous.exe, Trojan Horse.LC (C:\Windows\msssocks.exe, and Tri/Krepper.A (C:\Windows\precontrol.exe. I only know what they were because I stopped the scan before my system could lock up on me. After shutting down and rebooting, I tried to run it again but it still locked up... To sum up: some progress, but still crippled. Still lookin' for help.


I'm on it. I'll get back to you when I find something out.