I have a Lexmark X75 all in one center, it used to work (I was able to print, scan and copy) however I ran out of ink and didn't use it for a while. I had problems with my computer (something happened with the registry, it is working fine now), I got a new ink cartridge, went to use the X75 and it didn't work. I had to reinstall it and now I am only able to print, unable to scan or copy. When I push the scan or copy buttons from the machine itself nothing happens (doesn't make a noise, light up, etc...) and when I go to the all in one center and select scan or copy I get this error:
"Scan Was Not Successful
Try these solutions:
-Disconnect and reconnect the USB cable
-Disconnect and reconnect the All-In-One's power cable
-Restart your computer"
The option is to close the msg.
I have followed the above instructions, unistalled and reinstalled it numerous times, I have also spoken with Lexmark support and they determined the problem to be something we found in the device mgr. Under "other devices" there is PCI Universal Serial BUS with a yellow exclamation point next to it, they advised that the exclamation mark is not supposed to be there and there is some sort of communications problem. I was just wondering if anyone could provide any info on how to get rid of the exclamation mark or the communication problem so the scan and copy options will work, any advice would be greatly appreciated.
OS: WIN 98
One other thing:
When in the device mgr, when I select properties for the PCI Universal Serial Bus there is an option to reinstall driver, I tried that however it does not work.