Member Avatar for steve123456

For anyone else having problems with mouse and keyboard hesitation...my problem turned out to be the Keylogger.trojan virus which was in my windows\system file.
For whatever reason Norton could not clean the virus off the machine until I went to safe mode.
I hope this helps someone else!!!

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Dani AI

Generated

’s report points to a common pattern: input lag caused by malicious background processes. The brief steps below expand that experience into a compact, practical cleanup and verification workflow without assuming anything about the specific file name or scanner used.

Recommended cleanup workflow:

  • Back up important personal files to external media (documents, photos). Avoid copying programs or system files.
  • Isolate the PC by unplugging network/Wi‑Fi to limit data leakage while working.
  • Boot into a minimal/diagnostic startup so third‑party software doesn’t auto‑load (use Advanced Boot options or a rescue USB).
  • From that environment, update on‑demand scanners or use an offline rescue scanner and run a full system scan; run a second independent engine for a “second opinion.”
  • Inspect persistence points with tools such as Autoruns or msconfig, and examine running processes with Process Explorer and network endpoints with netstat -ano.
  • If an on‑disk removal fails, create and run a rescue USB/DVD made on a clean machine to remove items that load early.
  • After removal, reboot normally, rerun full scans, then run system file checks (sfc /scannow) and review startup entries again.
  • Change all passwords from a known‑clean device and treat any credentials used on the infected PC as potentially compromised.

In response to ’s question about file location: filenames and locations vary widely; threats often masquerade as legitimate items. Manual deletion of a “suspicious” file in system areas risks breaking Windows. Prefer scanner logs and autorun/process evidence over hunting paths by hand.

Thanks to and for sharing results — the above fills in practical steps and safety checks. If symptoms persist after thorough offline cleanup, a clean reinstall from trusted media is the most certain remedy.

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Member Avatar for dina_g

For anyone else having problems with mouse and keyboard hesitation...my problem turned out to be the Keylogger.trojan virus which was in my windows\system file.
For whatever reason Norton could not clean the virus off the machine until I went to safe mode.
I hope this helps someone else!!!

I have had the same problem for the last month by mouse and keyboard just don't work!!! How did you clear it off? Also where in windows\systems do you locate it?

Thanx
Dina

Member Avatar for steve123456

I found the virus when I updated Nortan and ran a full system scan. Because of where the virus was, I had to go into safe mode to re-run Nortan and have it delete the virus.

Member Avatar for Chooch

For anyone else having problems with mouse and keyboard hesitation...my problem turned out to be the Keylogger.trojan virus which was in my windows\system file.
For whatever reason Norton could not clean the virus off the machine until I went to safe mode.
I hope this helps someone else!!!

Hey buddy, that just might belp me im havin mad issues with that im gonna go check it out thanks!

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