Member Avatar for joanne13

hi everyone

wonder if you can help, i have a belkin wireless router on the main pc, with a laptop and 2 x boxes running off it

all was ok until about an hour ago, when the main pc decided to default to work offline. i am now unable to connect to the internet at all on the main pc, but laptop etc works fine, the two tv's of the main pc also say connected.

everything i have tried with my limited knowledge has not worked.

i am at a loss as to what to try next other than kicking it out of the window ;-)

thanks in advance
jo

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Good to see the connection was restored after stepped in. The fix addressed the immediate symptom, but intermittent or one-off failures like this often come back unless the underlying cause is checked. The list below focuses on quick diagnostics to capture next time and a few preventive steps that are safe and practical on a Windows XP / home-router setup.

Run these commands (from a command prompt) to capture the current network state and to force a fresh DHCP lease:

ipconfig /all
ipconfig /release
ipconfig /renew
arp -a
netsh winsock reset
netsh int ip reset

What to watch for: an IP in the 169.254.x.x range means the PC did not get a DHCP address; missing default gateway or DNS entries points to DHCP/router problems; duplicate-IP symptoms can show up with arp -a. netsh resets are useful if the TCP/IP or Winsock stacks are corrupted (requires reboot). Also check Event Viewer (System log) for DHCP, TCPIP or adapter errors and Device Manager for driver issues or power-management settings that allow Windows to turn the adapter off.

Preventive suggestions: reserve the PC’s MAC address in the router’s DHCP table or assign a static IP inside the router’s reserved range to avoid conflicts; update the router firmware and the network adapter driver; turn off adapter power-saving features; and verify any third-party firewall/antivirus rules after a system restore (restores can roll back drivers and settings). If the router is relying on a host PC for the Internet connection (ICS), consider configuring the router as the primary gateway or using DHCP reservations so the network does not depend on a single host staying up.

For future troubleshooting, collect the ipconfig /all output, arp -a output and the router model/firmware — those details are the most useful for diagnosing recurring wireless/DHCP issues.

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Member Avatar for compdoc

which operating system are you using and is your connection to your wireless router from your main computer wireless or wired

Member Avatar for compdoc

oh one more thing when you open your browser and try to get on the internet, what do you see? What happens?

Member Avatar for joanne13

which operating system are you using and is your connection to your wireless router from your main computer wireless or wired

hi
by operating system do you mean windows xp, i tried with ie and firefox, just got the cannot connect to web page. i have now solved that problem, i system restored to the day before.

the problem i now have is, i cannot get the wireless to work on the laptop, all xboxes are connect wireless ok.

the wireless router is connected to the main pc (wired).

many thanks for your help ;-)

Member Avatar for compdoc

yes windows xp thats your operating system. ok try the system restore on the laptop also. or since the wireless connection was working be for, you could try to repair the connection

if you go to start >my neywork places>view network connections

and then right click on the icon for the wireless network connection

a little menu box will pop up click on repair
and see if that helps

every now and then I get the same problem and I cant connect to the internet and that always worked. let me know what happens to see if that worked.

Member Avatar for joanne13

thanks compdoc

it worked i now have wireless and a connection on the main pc, you were are great help and much appreciated.

no doubt i will be back as things never run smoothly for long

thanks Jo

Member Avatar for compdoc

oh thats great, glad I could help

good luck

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