Member Avatar for arasten

hello, i hope someone could help me. my sound drivers are installed and the sound was coming out, but in someday i downloaded "switch sound file converter" and after i've installed it there was no sound in my entire pc and i had media player, vlc, divX, mpc star, quick time, itunes, and k-lite installed on my pc..i've tried many songs and videos to check if the there is sound or not, but there wasn't any sound coming out and the speakers were connected correctly..so i uninstalled all of the programs that i mentioned above except media player and re-installed k-lite, divX, but the sound was still not coming out, so what shall i do to fix it?

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  • Latest Post Latest Post by cguan_77

Dani AI

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Short, practical checklist for based on what you described (sound went after installing Switch Sound File Converter and you reinstalled some codecs):

Start with the Windows playback devices. Open Control Panel -> Sound (or right‑click the speaker icon -> Playback devices). Right‑click the list and enable "Show Disabled Devices" and "Show Disconnected Devices." If the correct speakers/headphones appear, right‑click them -> Set as Default Device, then Properties -> Advanced -> Test. Look for any unfamiliar device name that might have been added by the converter and disable it for testing.

Verify the audio services and device state. Run services.msc and confirm both "Windows Audio" and "Windows Audio Endpoint Builder" are running and set to Automatic. Open Device Manager, expand "Sound, video and game controllers" and check for yellow warnings or disabled devices; use View -> Show hidden devices to reveal stray virtual drivers. Run dxdiag and check the Sound tab for device status and test playback there.

Check for virtual audio drivers or codec/filter changes and hardware basics. Some installers add virtual devices or change the default output—remove the converter from Programs and Features if it’s still present, then reboot. Try different outputs (front vs rear jack, SPDIF) and test the speakers/headphones on another machine to rule out hardware. A selective clean boot (msconfig -> disable non‑Microsoft services/startup) can reveal if a startup app is interfering.

The suggestions from , , , and (drivers, volume and restore) are sensible next steps if these checks don’t help. If driver changes or a system restore are attempted, create a restore point or backup first so you can roll back safely.

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Member Avatar for help108

I would suggest roll back sound driver
Go to My computer Properties>Hardware Tab> Device Manager > Sound, Video, and Game controller : Double Click Soundmax or any other Driver >Driver Tab > Roll Back Driver.

Member Avatar for cwarn23

I would say that your program has changed the universal sound preferences. This can be found on the start menu at:
Start --> All Programs --> Accessories --> Entertainment --> Volume Control.
Then check that all of the sound meters as set to at least half way.

Member Avatar for The Dude

Do a system restore to BEFORE YOU MADE ANY CHANGES,this should work :)

Good luck!!

Member Avatar for aspking

Why not just install the card and then reinstall with the new drivers. Should solve the issues without having to rollback or system restore.

Member Avatar for cguan_77

if you have the driver that works fine..just uninstall the driver that causes the mess..and install back the driver that works fine...

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