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Hi I just bought the newest version of mcafee VirusScan Plus. whenever I open the security centre I just get a box which is blank inside I have attached a screenshot of what I meen.

This has happened ever since I first got it a few days ago. can anyone help me thanks in advance.

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Last Post by 04ayasin
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System Specs?
Check microsoft update web site.

You using any other security software which is interfering with it?
Does it work in safe mode with networking?

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thanks caperjack, but that is a similar but different problem. I tried searching the sight for my problem, but i do not know which version of VirusScan Plus I have.

I am using windows XP home edition SP3, 1.6 GHz, 736MB RAM, i don't think anything else is interfeering with it. It can download updates and run scans (automatically), but I just get a blank screen when ever I try to access the center.

I have not tried it in safe mode with networking, I will try and post the results here. I have downloaded all the latest updates.

Any other specs you need let me know.

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thanks caperjack, but that is a similar but different problem. .

from the link =
I upgraded from Virus Scan 7.0 to Internet Security Suite 6.0. Everything worked fine except security center. When I click on security center all I get is a blank screen.
from your first post=
Hi I just bought the newest version of mcafee VirusScan Plus. whenever I open the security centre I just get a box which is blank inside
,,,,,,,,,,,,,,,,
looks the same to me ,you just called your screen a box!!!
like i said i don't use mcAfee so im not much help sorry

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that person upgraded from virus scan plus to INTERNET SECURITY SUITE 6.0
I am using VIRUS SCAN PLUS which is the programme that person previously had

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that person upgraded from virus scan plus to INTERNET SECURITY SUITE 6.0
I am using VIRUS SCAN PLUS which is the programme that person previously had

yeah, but you both are having the same problem with the security center !

what version of IE are you using

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yeah, but you both are having the same problem with the security center !

what version of IE are you using

Im using IE8

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try downgrading to IE7

IE8 aint a release candidate yet so its probably not been tested for compatibility with McAfee

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ok i turned compatibility mode on for all pages and that did not work now i want to downgrade to ie7, i downloaded the install file tried to rune it but it says i have a newer version of ie installed what do i do now?

ps sorry i took so long to post back but ive been very busy the past few weeks

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i tried that and i was looking under I but i see its under W for windows internet explorer.

and now i realise it says i can not change/remove it. it does not give me the option im going to go to the microsoft site to see what i can find

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found out how to remove ie8:

Alternative steps for Windows XP or for Windows Server 2003
To uninstall Internet Explorer 8 Beta 2 in Windows XP or in Windows Server 2002, follow these steps:

1. Carefully select and then copy the following command:
%windir%\ie8\spuninst\spuninst.exe
2. Click Start, click Run, type cmd.exe, and then press ENTER.
3. Right-click inside the cmd.exe window, and then click Paste to paste the command that you copied in step 1.
4. Press ENTER to uninstall Internet Explorer 8 Beta 2. When the uninstall program is finished, restart your computer.

Verify that your earlier version of Internet Explorer was restored.

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