I have tried 3 different types of AV programs. Norton. Mcafee. Panda. Everytime i install them my IE stops working. I can still connect to like irc and msn. But IE doesnt work. When i uninstal the programs and restart computers.... IE works fine..... any suggestions with this? thanks

Dani AI

Generated

reported that Internet Explorer stops working after installing antivirus while IRC/MSN still connect. asked which IE version and suggested trying a different AV. Before swapping products, run a few focused checks so the root cause (not just a reinstall) is identified.

Start with quick isolation steps: try a different browser to see if the problem is IE-only; check IE -> Tools -> Internet Options -> Connections -> LAN Settings and disable any proxy or automatic config script; disable suspicious add-ons via Tools -> Manage Add-ons. One technical reason IE can be affected while chat clients are not is that IE uses the WinINet/HTTP stack and a security product that hooks that stack or installs an HTTP proxy can break IE without stopping other socket-based apps.

Reset the network stack and DNS cache from an elevated command prompt (run as administrator), then reboot:

netsh winsock reset
netsh int ip reset
ipconfig /flushdns

If IE still fails, temporarily disable the AV product’s web-scanning / browser-protection component or perform a clean boot (msconfig -> selective startup) to see whether a third-party service or driver is intercepting HTTP/HTTPS. Check Event Viewer for related errors and run netstat -ano to see if a local process is listening on port 80/443.

If uninstalling the AV previously made IE work, use the vendor’s official removal/cleanup tool to ensure leftover drivers/filters are gone before reinstalling. Caution: disable or uninstall real-time protection only briefly and preferably while offline, because it leaves the system exposed. If the problem persists, capture Event Viewer entries, a netstat -ano listing, and ipconfig /all output before seeking vendor support or posting follow-ups.

Recommended Answers

All 2 Replies

What version of IE

I have tried 3 different types of AV programs. Norton. Mcafee. Panda. Everytime i install them my IE stops working. I can still connect to like irc and msn. But IE doesnt work. When i uninstal the programs and restart computers.... IE works fine...

Try one more. Grisoft AVG. http://www.Grisoft.com has a free-for-personal-use version that's better than Norton or Mcafee (to be honest, I'm not sure about Panda).

Beyond that, I'm not sure what is causing your problem.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.