My wireless card and ethernet both connect to the network, but when I try to use a browser or any other program that uses the internet I get no connection. I've tried resetting the winsock and the internet protocol but neither worked. I made a call to verizon tech support but they were unable to solve my problem, they said that some sort of security setting in my computer was blocking access to the internet. Does anyone know what I could possibly change that would get the internet to work? Also when I ran the cmd and pinged www.yahoo.com, yahoo's IP address, and www.google.com I got 100% loss of data sent, and when I pinged google's IP address I got 0% loss of data sent hopefully that helps.