i'm really really looking for help for this problem i have.
it's to do with my D drive......i have a laptop so this drive is my cd/dvd.cd rom drive. i have a toshiba equium m40x running windows xp service pack 3. this morning i tried to install a new piece of software onto my laptop, while installing i got an error message telling me there was an......error at which point my laptop froze.
the only way to fix this problem was to take the battery pack out and then put it back in again, but since then my D drive doesn't recognize anything there just isn't any info in this drive/folder at all, no matter what kind of cd/disc i put in. i have tried clicking on properties/auto play and clicking on: prompt me each time to choose an action button. which results in a message coming up that says: D is not accessible...because of a I/O device error.
i've also tried uninstalling the device and restarting my laptop but nothing seems to work.
any help from anyone would really be helpful as i've been trying to fix this since this morning (uk time)
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As I understand you, the laptop boots OK but the CD/DVD drive is unusable.
I think it's therefore safe to say that something hardware broke during the install that failed - and it's still broken.
Hopefully a USB DVD drive will still work. I don't know if the …
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