hello all

i´m nowhere near a coputer wiz, so please bear with me.

i got a hp 6734s laptop. love it.

but, as of yesterday the media player, the entire laptops sound and mic do not work anymore.

all volumes are on a high, i tried it with headphones too.

i´ve googled and looked for half the night and could not find a way to solve the issue.

anybody have an idea?

thank you very much in advance.

Can you turn the volume down and access the media player at the desktop or is it the buttons on the laptop that are not working?

Have you checked whether the audio drive is installed properly or not.

The audio drive software gets corrupted some times.

In that case, you need to uninstall and reinstall the audio drive software.

Hope you have the audio drive cd or backup with you.