Member Avatar for ToiNKieZ

any1 knows how 2 fix it...?
please help me...

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  • Latest Post Latest Post by hughv

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: the short answers from and the question from point in the right directions. The items below expand those checks with a practical isolation sequence and the extra details that usually pinpoint why a PC shows a LAN connection but no Internet.

Start by isolating layers: test another device (phone or laptop) on the same router to see whether the problem is per‑machine or network‑wide. Power‑cycle in sequence so the carrier equipment finishes negotiating before the router starts. If a separate modem is used, temporarily connect a single PC directly to the modem (with any router removed) to check whether the ISP link itself is live or requires router authentication.

Log into the router’s status page (not just LED checks) and note the WAN/Internet state: connection type (DHCP vs PPPoE vs static), whether the router has a public WAN address or a private one, and any status/error text shown. Common causes that look like “connected but no Internet” are: the router failing to authenticate with the ISP (PPPoE creds), the ISP binding service to a specific MAC, or the modem itself still acting as a router (double‑NAT) so the router never receives a public address.

Other troubleshooting notes: temporarily disable third‑party security suites while testing, update NIC and router firmware, and avoid factory resets until configuration backups are made. If a factory reset is done, reconfigure PPPoE credentials or any static WAN settings exactly as the ISP requires.

For further help, include the router make/model and firmware, whether there is a separate modem, the OS of the affected PC, whether other devices are affected, and any exact status text from the router’s WAN page. If the router shows a failed authentication or no WAN address, contacting the ISP (provisioning/MAC issue or outage) is often necessary.

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Member Avatar for gerbil

Aw... so much... is the DSL light on? Maybe "Internet" flickering... Is the LAN light on? Try running in a command window..
ipconfig -do you see the IP addy of the Router under Default Gateway? No? Then next run...
ipconfig /release -and next.
ipconfig /renew
ipconfig /flushdns
If none of that works it could be your firewall.... not windows firewall, but a third party one.Stop it, uninstall it, try to connect. Reinstall the firewall.

Member Avatar for hughv

It would do no harm to tell us the Make/Model of the router, the OS, the ISP, any error messages, etc.

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