I have been using a program (EPX 5.5) for year which allows uploading of photos to a website (eventpix.com) and I have not been able to access the site lately. I get "no reply from server" notices. Eventpix.com support suggests some setting on my firewall or in Avast is preventing access. Recently, I switched to Avast free edition anti-virus and I use Win XP firewall. What settings do I need to adjust to allow access to eventpix.com?
sueshi9
0
Light Poster
Recommended Answers
Jump to PostHi,
Try downloading a third party fire wall and running that with XPs firewall off. Comodo is a good one. See if you still have a problem, if so it is not the firewall. An easier way is to disable the firewall for a short time but you will be …
Jump to PostHi,
that shows you that it is not the firewall at fault. Keep Comodo as your firewall as it is much better that Windows.
Try using another browser, FireFox, Google Chrome, Opera, Etc all free.
Jump to PostOK, My bad, again, I am not having a good day. Have you tried what the site says is the new version available now?
http://pro.eventpix.com/pro/software/getEPX.tml
it still says 5.5 but talks about it being …
All 10 Replies
bburow
0
Newbie Poster
You need to add the program to the exemption list in the firewall and Avast.
sueshi9
0
Light Poster
You need to add the program to the exemption list in the firewall and Avast.
I believe I did that. Still does not work.
Bob_180_Bob
41
Posting Virtuoso
Hi,
Try downloading a third party fire wall and running that with XPs firewall off. Comodo is a good one. See if you still have a problem, if so it is not the firewall. An easier way is to disable the firewall for a short time but you will be exposed...
sueshi9
0
Light Poster
I downloaded Comodo, turned off Won firewall and I still cannot connect
Bob_180_Bob
41
Posting Virtuoso
Hi,
that shows you that it is not the firewall at fault. Keep Comodo as your firewall as it is much better that Windows.
Try using another browser, FireFox, Google Chrome, Opera, Etc all free.
sueshi9
0
Light Poster
I do not use a browser to connect to their website to upload photos, I use their program EPX5.5. I can access the website just not their server to upload. Their support team says it is conflict on my end.
Bob_180_Bob
41
Posting Virtuoso
OK, My bad, again, I am not having a good day. Have you tried what the site says is the new version available now?
http://pro.eventpix.com/pro/software/getEPX.tml
it still says 5.5 but talks about it being a new version.
sueshi9
0
Light Poster
OK, My bad, again, I am not having a good day. Have you tried what the site says is the new version available now?
http://pro.eventpix.com/pro/software/getEPX.tml
it still says 5.5 but talks about it being a new version.
Yes I have the newest version.
gerbil
216
Industrious Poster
Just guessing here.... some ISPs block or severely throttle ports in certain ranges which are known to be used for file sharing . If your pgm has the option try changing the ports it uses; if not possible then chat to your ISP.
As I said... just guessing. I am totally unfamiliar with your pgm.
sueshi9
0
Light Poster
I contacted my ISP. They suggested changing my DSN settings, but this didn't work either.
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