hello,
I have a strange problem, my web browser (IE 8 priviously IE 7 & mozilla) are unable to access the internet showing an error message and after "diagnosing the connection problem" no problem is showing.
However I am able to connect to yahoo messenger and am able to access the Internet through BitComet Resource Browser which looks like a clone of IE. But in this also I am unable to open Orkut,facebook and yahoo mail
Is this coz of some strange kind of mallicious software which is blocking some typical request from bit comet and all http request from browsers
Please help me to solve this typical problem I m using Vista SP!

Dani AI

Generated

Short summary and why this pattern matters: browsers failing while other apps (IM, BitComet) can use the network usually means the standard HTTP/HTTPS stack in Windows is being intercepted, misconfigured, or corrupted rather than a total loss of IP connectivity. Possible culprits to consider (seen in this thread): proxy/auto-config settings (), leftover security-suite/LiveUpdate hooks (), and protocol/LSP or DNS/hosts issues (works for some apps but not for browser requests).

A practical, ordered checklist (do these from top to bottom and reboot after the reset steps):

Run quick connectivity checks (elevated Command Prompt):

ipconfig /all
ping 8.8.8.8
ping google.com
tracert google.com
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

Reboot after the netsh commands. If ping to 8.8.8.8 works but domain pings fail, focus on DNS or the hosts file (C:\Windows\System32\drivers\etc\hosts). If raw IPs work but browsers still fail, Winsock/LSP interference is likely.

Other targeted checks and non-destructive tests:

  • Confirm proxy/auto-config is not set (as noted) and test with a portable browser so no installed extensions or shell integrations interfere (builds on ’s idea).
  • Boot Safe Mode with Networking to see if third-party services are the cause.
  • If security software was recently removed, use the vendor’s official removal/cleanup tool to clear leftover drivers/services (this echoes ’s Norton experience).
  • Run an up-to-date second-opinion malware scan (Malwarebytes or similar).

Cautions and next steps: create a System Restore point before major removals. Resetting Winsock/TCP-IP can break VPN/firewall filters and may require reinstalling those clients. If these steps don’t restore browser access, collect the outputs of ipconfig /all, netstat -ano, and the hosts file for deeper diagnosis.

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Goto tools -> internet options -> connections -> lan settings make sure use a proxy server is unchecked

Member Avatar for Member #545322

Try chrome or opera if it works then uninstall IE8 and reinstall it!

Will you quite with the useless comments. Your suggestions do nothing to help my friends laptop with vista.

I got every firewall turned off, removed norton crude & ran their cleanup exe (dumb).

I can play the windows media player songs from the internet, but IE7 would not work, so I removed it and installed IE8, still no work. And yes I checked the LAN setting. I tried Opera, it did not work. Think the only option is to take it back to the store.

Member Avatar for Member #545322

What antivirus are u using is it Up to Date?

I just deleted Mcafee and used the mcfr mcafee cleaner. If you read the post, "norton" was removed. That stuff is worse than the virus. This is a new computer (recently) & the antivirus had expired.

OK, it was just as I suspected.......Norton "live update". It was blocking internet access. I had removed the program & it had left the computer unusable. I guess with that company, you have to dl a removal tool for every little product they have, as I removed the anti virsus, which didn't help. Now I removed the Live Update, which work. What a pain in the a$$. This is why I never never install their junk on my computer.

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