I have had an Excite email account for several years with no problems. (I use it as my main account and download everything into it as I have had so many problems with downloading email to my computer. So this is an account that I really need access to). Today however when I try to login I get an error page stating that I might try the following:
Old browser issues...I have the most current browsers IE7, FireFox, Netscape...get the same page on all of them
Your computer's clock may be set ahead 10 years or more...my settings for this are fine
Your computer's hard drive (C:, most likely) has low disk space....my computer is only using 25% of available disk space
Your computer/computer's network is using security software or a firewall that prevents you from signing in....I have excite enabled in my Kaspersky program
I have tried restoring my computer with the restore feature to a date when everything was working properly (twice) this didn't help either
This is all the help they provide....there is no contact of any kind that I can find. If anyone else has had this problem, please tell me how you corrected it or if not, hopefully someone can help me with this.
I haven't made any changes recently that I know of...?