This is my first laptop, came with Vista preinstalled. There is no recovery disc.
I tried shutting down normally earlier, and it got stuck. I was in a hurry to leave the house, so I took the battery out, so that it would shut off. I replaced the battery (same battery) a few seconds later.
Turned the laptop back on hours later, and it goes through the Toshiba screen, then the Microsoft screen like it's going to load Windows...then it just gives me a grey screen and nothing happens. I've let it go so long that the screen goes black, still nothing.
I've shut it down and tried again several times in the last few hours. Nothing.
Windows wanted to do an update before I shut it down the first time, and I put it off to the "4 hour" mark, because I didn't have time for the update to load, etc.
It's a Toshiba Satellite L305-S5921, about 6 months old--daily use of 5-6 hours straight; usually plugged in. The fan is running, the proper lights are all on, the disc drive runs (I put a disc in to see if it would start the program setup, nothing showed on the screen).
I really need to use it ASAP. Thank you!