Member Avatar for UnseenForces

I'm in a bit of a tussle at the moment. My PC has been acting odd for a very long time now and I just gathered the time to try and fix it.

I searched around and found out how to fix most of my problems but one that's beating me is the fact that I can't really connect to the internet.

I have BWMonitor installed and it shows some uploading/downloading going on (nothing over 2.5kb/s) When I open up firefox is never loads a page, or on any other browser. It's not just the browser, no program will connect to the internet either.

I don't know what is causing this...please help?

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Dani AI

Generated

reported that Windows shows a live connection but no programs (browsers or others) can reach the Internet, while BWMonitor still shows tiny traffic. The ethernet cable worked in an Xbox and disabling the firewall made no difference. That combination usually points away from simple firewall rules and toward one of: a corrupted TCP/IP/Winsock layer, an IP/DHCP conflict or incorrect address/DNS, a process hooking the socket layer, or a router-side block (MAC filtering or duplicate IP). and raised the usual malware/firewall possibilities and suggested posting logs for deeper analysis; the next steps are focused diagnostics rather than more scanners.

Useful diagnostics (run in an elevated Command Prompt and save output to a text file):

ipconfig /all
arp -a
route print
ping <default-gateway-IP>
ping 8.8.8.8
ping google.com
nslookup google.com
netstat -ano
tasklist /svc
netsh winsock reset
netsh int ip reset resetlog.txt

Notes and interpretation tips: a 169.254.x.x address means DHCP failed; a successful ping to the gateway but not to 8.8.8.8 indicates an upstream/router issue; success to 8.8.8.8 but failure to resolve names points to DNS. netstat -ano plus tasklist /svc maps traffic to a PID to spot a process causing the small transfers BWMonitor sees. netsh winsock reset and the TCP/IP reset require a reboot and will change network settings—record any static IP/DNS before running them.

Additional checks: connect the PC directly to the router (bypass any hub), try a different NIC or a Linux live-USB to rule out Windows-only issues, and inspect the router’s DHCP lease table or MAC-filter list for conflicts. If malware was removed but connectivity remains, a damaged socket/filter driver is likely and the resets above are the usual corrective step. For targeted help, include the saved outputs of ipconfig /all, route print and netstat -ano (the virus/spyware area is appropriate, as noted).

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Member Avatar for Cabcaster

well apart from the fact that you must be connected to the internet to pose your question.i would sugest that you download IObit 360 . this is a new and free programe but its also very good run the full scan but not till you have updated it . hope this works for you .DO NOT go and buy a registry cleaner .ALL the best

Member Avatar for UnseenForces

Haha, Yeah I'm at a friends house, using his internet. I'll try IObit 360 right now

Member Avatar for UnseenForces

I used IObit 360 and it found some spyware/maleware/adware, it deleted them and I'm still having the same problem where I get no internet working. It says I'm connected to the internet, the ethernet cord works in my xbox.

Member Avatar for beeerlover

Personally, I would never use anything other than spybot for spyware removal. Then in advanced mode under tools spybot can block any sites that may have your HOSTs file hijacked.

And registry cleaning, personally, I would never use anything other than CCleaner.

I am sure there are other decent apps for these tasks, but as an 'old school' type of guy, I tend to stick with the tried and true, especially when I remember the days of most malaware removers actually inflicting more than removing.

Also try to see if an instant messaging program can connect. If it can, but the browser can not, then likely its a firewall issue.

Member Avatar for UnseenForces

Nothing connects to the internet, yet BWMonitor still picks up some bandwidth somehow. Even when I turn my firewall off I can't connect to the internet. I'm going through an ethernet hub at the moment, and even when directly connected it won't connect to the internet. I'm not sure if it's a virus or a hardware problem at the moment.

Member Avatar for pcfresh

I have probably had more luck using combofix to sort out this kind of problem. If all else fails run hijack this and send the log file to the appropriate thread.

Dave

Member Avatar for UnseenForces

Where do I place the log?

Member Avatar for pcfresh

In the Virues,Spyware and other nasties forum.

Member Avatar for UnseenForces

Off/On topic - I brought my PC over from my house to my friends house, that's when the problem started. Do you think it's his network not accepting my PC?

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