My PC crashed today. A blue screen appeared and said something about a serious error. I copied down the code at the bottom it was:

STOP: 0x0000008E (0xC0000005, 0xBF951EE9, 0xF3500C00, 0x00000000)
win32k.sys address BF951EE9 base at BF800000 Datestamp: 45f013f6

When I rebooted the computer said it had just recovered from a serious error and gave me another set of codes:

BCCode : 1000008e BCP1 : C0000005 BCP2 : BF951EE9 BCP3 : F3500C00
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1


The computer I am using is rather, old 7 years old I think. I bought a Mac two years ago and it is having problems so I switched to this PC but it has problems as well.

I would greatly appreciate any help.

What were you doing before you get this bluescreen?

I think it's a problem with your RAM modules. Try to clean the dust, clean the contacts, switch the modules of memory etc.

Hi there,

looks like the memory was not properly fitted.

Hi there,

looks like the memory was not properly fitted.

Justify this statement, please. In detail, please.