Member Avatar for divineangel888

After installing the updates for windows vista, I can't download any files from the internet like a microsoft document attached to my e-mail, a pdf file and online games from the internet.Eventhough the download runs as normal and saved to a specific location, the file is not completely downloaded and no where to be found. The file is not downloaded at all!!!
I tried with different sorts of trusted programs like skype, antivirus but still I can't download the program.
I got so frustrated and I totally don't know anything much about troubleshooting my own laptop.I tried to contact the microsoft online support but I can't get any answers from there!!
Please help me, I don't know what is causing the problem, I did read some online forums and some stated it could be the antivirus AVG(which I had installed the trial version or the updates that I am running). Why is microsoft is not responding and fixing this problem?Please to anyone out there...help me...

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  • Latest Post Latest Post by Xlphos

Dani AI

Generated

Practical diagnosis and targeted fixes for vanished downloads after Vista updates.

Brief approach: isolate whether the problem is browser-level, OS/service-level, or security software quarantine. As 's System Restore test checked the broadest change, follow up with focused checks that are more likely to explain a download that "finishes" but never appears.

Immediate checks (fast to try)

  • Internet Explorer setting: open Internet Options -> Advanced -> under Security, make sure "Do not save encrypted pages to disk" is NOT checked. When it is checked, HTTPS downloads can fail to be written to disk. Close all browser windows after changing the setting and retry.
  • Antivirus interception: inspect the AV quarantine/logs (AVG or other). AV engines can auto-delete or quarantine attachments without a visible alert. Temporarily disable real-time scanning for a short test (disconnect network if risky) and attempt one download.
  • Browser isolation: as suggested, try a different browser or run IE in "No Add-ons" mode to see whether the issue is browser-specific. If another browser saves files normally, concentrate on resetting or reinstalling the problem browser and clearing its temp/cache.

Services, permissions and diagnostics

  • Restarting the Windows Installer service (as tried) rarely affects ordinary browser downloads. Instead, run services.msc and confirm Background Intelligent Transfer Service (BITS) and Cryptographic Services are running. Check Event Viewer (eventvwr.msc -> Windows Logs -> Application/System) for related errors during a download attempt.
  • Check disk space and folder permissions for temporary folders (for Vista: C:\Users\<user>\AppData\Local\Temp and the Downloads folder). Corrupt permissions or a full drive can cause downloads to disappear.

If those fail

  • Create a new local user account to rule out a corrupt profile, run sfc /scannow from an elevated command prompt, and capture exact symptoms (browser/version, HTTP vs HTTPS, file size shown, antivirus name/version, Event Viewer error). Those details guide whether a repair install or deeper troubleshooting is needed before considering an OS change.

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Member Avatar for Quick_Silver69

Hmmm seems like you have faced a lot of problems due to that..
Here is what you can try....

Type 'Services' in the start search box...
Locate the service Windows installer....
Check the status... It should be Enabled & Started automtically...
If it is the same i've stated... Right click on the same & Restart the service & let me know what happens...:)

Member Avatar for Suspishio

You could go back to the system restore point before Vista was updated and see if it works (as it presumably did before)
You would go into Control Panel/System/System Protection

Then go forward with the System Restore button.

Edited by Suspishio because: typo
Member Avatar for divineangel888

Hi there again,
I had tried what you suggested, but still it didn't work after I had click the system restore button.Is it because of the previous updates that slow down the download or it could be other factors?
Anyway, thank u so much for both of your help.If the technician still can't solve my problem tommorow and want me to reformat, I might be switching to another operating system.This windows vista is giving me so much headache and I am not the only one complaining.Even the online support didn't help much.

Member Avatar for divineangel888

Hi there!
I had restarted the service windows updater but still it didn't work.The same problem still presists and the file is not saved into my computer after the download.Thank u for your respond

Member Avatar for Xlphos

Have you tried ? When you download something with firefox a box comes up with what you are downloading, try clicking on what you have downloaded and it should come up.

Can you still get anti-virus updates and windows updates?

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